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This network allows you to send as well as receive voice calls, text messages and data services on your personal mobile device. Mobile device service is available for use when the ship is at sea, in international waters and in other areas where such use is permitted. All charges will be conveniently billed to you by your mobile device provider. Variety is the spice of life, especially when it comes to evenings when you want an extra memorable dining experience. That's why Princess offers several specialty restaurant options for you to choose from on every ship.
Children with Special Needs
I actually told them I was very upset that they considered it an upgrade. They moved me to a room with an adjoining door and told them that just was not suitable. That those rooms should be kept by them for families. They have a lot of new staff after the hiatus that do not know what they are doing. Who ever you speak to let them know you have been trying to rectify this situation for a while. Let them know this is supposed to be your anniversary celebration.
What category is Princess Cruise Lines related to?
Princess package changes: Why passengers are angry - Latest Cruise News & Updates Cruise Passenger
Princess package changes: Why passengers are angry.
Posted: Thu, 03 Aug 2023 07:00:00 GMT [source]
Embassies or Consulates in the ports visited and contact information for local law enforcement in these ports is listed on your stateroom's TV. Princess has zero tolerance for crime on board its ships. This guide is designed to offer information to all guests on proper response procedures and available law enforcement processes in the event that an incident occurs. Princess makes your birthday, wedding, honeymoon, anniversary or renewal of vows even more memorable.
d and 4th Guests Sail Free
Federal Bureau of Investigation (FBI) by telephone as soon as possible, to the U.S. Department of Homeland Security electronically, and to the U.S. These U.S. requirements apply to all such incidents that occur on board in U.S. territorial waters, or at sea or in another country’s territorial waters if the individuals involved are U.S. nationals. The U.S. FBI may assert criminal jurisdiction in all of these circumstances.
Use this comments board to leave complaints and reviews about Princess Cruise Lines. Discuss the issues you have had with Princess Cruise Lines and work with their customer service team to find a resolution. We had purchased the "Premier Package" which includes two specialty dinners per guest, but they still erroneously charged our CC for the dinner reservations. Because of the package, we doubted that we'd have many shipboard charges, if any, so a refund to our card was warranted in lieu of a shipboard credit.
Several countries require special documentation for children traveling with only one parent or with neither parent, and these requirements can change without notice. Many foreign countries require a single parent or guardian to bring a permission slip for the minor to travel abroad. It’s your responsibility to ensure you have the proper documents for all of the countries you’ll visit.
Every excursion designates appropriate age ranges, as well as the level of activity to be expected. If you’d rather explore on your own, your child can stay on board at Camp Discovery with our youth staff while in port. Our Beach House Teen Lounge will also be open so your teen can hang out with us should they decide not to go ashore.
You got shitty advice from the phone reps. Customs and Border Protection would have given you the correct answer - that the only birth certificates that would matter are those issued by a US state or territory. I suspect the phone agents lacked this critical knowledge or that the BC in question was issued outside the US. And I prefer the aft balcony cabins- less traffic in hallway, September kids are back in school, less people waiting for elevator then midship one. I have no idea about crediting the difference in price as I turned down the move.
Cribs are provided on a first-come, first-serve basis. You are always welcome to bring your own travel crib. In the Camp Discovery Youth Program, we show G and PG-rated movies. At the Beach House, teens view G, PG and PG 13 rated movies.
To order a gift or to plan a special event, review our selections and complete the order form. Everyone at Princess is committed to ensuring you have a great time on your cruise. So, to preserve a relaxed and friendly atmosphere onboard, we ask that you observe a couple guidelines.
Once onboard, please check with the Director of Restaurant Operations to confirm your request. Guests may call for room service delivery or order through OceanNow® in the Princess® MedallionClass® app at any time of the day or night. Guests with the latest Princess Plus and Princess Premier packages enjoy OceanNow® and room service delivery with no charge. Otherwise, a one-time access fee of $14.99 USD per person per voyage will apply for OceanNow® delivery and a $5 USD room service fee will apply for each order placed by stateroom phone. To order, guests can press the "Room Service" button on their stateroom phone, or order through OceanNow®. When registering for our Camp Discovery youth and teen programs, let our youth staff know of any medical, special needs and/or allergies, and we will make every effort to accommodate them.
Sounds like you talked to MedallionApp support from the titles you stated. Maybe try calling Princess' booking line and see if they can't help? It does take a few days for the refund to finally show up. It's not unreasonable to expect that the company providing a service can accurately account the rules and regulations around obtaining said service. Many of us wouldn't trust them due to experience, but I wouldn't fault anyone for assuming that after they've talked to a Princess representative that they have the correct information. That's a management problem, not a customer problem.
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